Privacy Policy
Last updated: March 2025
📝 This is the English version, which is legally binding. Dutch and French versions are coming soon.
1. Who we are
MiraiTech is the company behind MeetMemo. We are based in Belgium.
- Company: MiraiTech
- Location: Ghent, Belgium
- Email: support@software.miraitech.be
- Privacy contact: privacy@software.miraitech.be
2. What data we collect
2.1 Account data (Supabase)
When you create an account, we collect:
- Email address
- Name (optional)
- License key and plan details
- Activation timestamps
2.2 Payment data (Stripe)
We use Stripe for payments. We never see or store your credit card details. Stripe's privacy policy applies to all payment processing.
2.3 Usage analytics (PostHog)
We collect anonymous usage data to improve MeetMemo. This includes:
- Feature usage patterns
- App performance metrics
- Error reports
⚠️ You can opt out of analytics at any time in the app settings.
2.4 Website analytics (Plausible)
Our marketing site uses Plausible for analytics. Plausible is:
- Completely cookie-free (no tracking cookies)
- GDPR compliant by design
- Does not collect personal data
2.5 What we do NOT collect
🎯 This is the most important part:
- Audio recordings — Never leave your Mac
- Transcripts — Stored only on your device in Apple Notes
- Meeting content — We have zero access
- Notes — Go directly to Apple Notes, never our servers
3. Local processing: Our core privacy feature
MeetMemo is built around local processing. Here's how it works:
- Audio capture: Uses macOS audio input on your device only
- Transcription: Runs locally using Apple's WhisperKit (on-device AI)
- Storage: Notes sync directly to Apple Notes (your iCloud account)
- Cloud backup: Only if you enable iCloud backup (future feature, opt-in only)
4. Legal basis for processing
Under GDPR (Article 6), we process data based on:
- Contract performance: To provide the MeetMemo service, manage your license, and process payments
- Legitimate interest: For anonymous analytics to improve our product (you can opt out)
5. Data retention
- Account data: Kept while subscription is active + 2 years after cancellation
- Anonymous analytics: Retained for 12 months
- Your recordings & transcripts: 100% on your Mac — we have no control or access
6. Third-party processors
We work with these trusted partners:
| Provider | Purpose | Location |
|---|---|---|
| Supabase | Database (email, license keys) | EU (Frankfurt) |
| Stripe | Payment processing | USA (SCCs in place) |
| PostHog | Usage analytics | EU |
| Plausible | Website analytics | EU |
7. Your rights (GDPR)
Under GDPR, you have the following rights:
- Right to access: Request a copy of your data
- Right to rectification: Correct inaccurate data
- Right to erasure: Request deletion of your account and data
- Right to data portability: Receive your data in a machine-readable format
- Right to object: Object to processing based on legitimate interest
To exercise these rights, contact us at privacy@software.miraitech.be
8. Belgian supervisory authority
If you have a complaint about how we handle your data, you can contact the Belgian Data Protection Authority:
- Authority: Gegevensbeschermingsautoriteit (GBA) / Autorité de protection des données
- Website: gegevensbeschermingsautoriteit.be
- Email: contact@apd-gba.be
9. Changes to this policy
We may update this privacy policy from time to time. If we make significant changes, we will notify you via email or through the app.